Motorized Shades Care & Maintenance Guide
QUICK CARE CHECKLIST
• Keep the shade path, sill, and side channels clear of furniture, décor, cords, toys, and debris.
• Dust fabric and hardware gently with a clean microfiber cloth, soft duster, or low-suction brush attachment.
• Do not pull the shade fabric by hand or force the hem bar. Use the approved remote, wall control, app, or automation command.
• Avoid harsh cleaners, bleach, solvents, steam, and abrasive tools. Follow the fabric manufacturer’s instructions and test any approved cleaning method in a hidden area first.
• Keep motors, controls, chargers, and power supplies dry.
BATTERY AND POWER CARE
Use only the charger, battery, or replacement part specified for your installed system. Rechargeable and replaceable-battery products have different procedures, so check the product label or contact our team before servicing the power source. After a power outage, allow the system to restart and avoid repeated reset or programming attempts.
WHEN TO REQUEST SERVICE
Stop operating the shade and contact us if you notice grinding, repeated stopping, uneven travel, fabric rubbing, frayed edges, loose hardware, water exposure, overheating, or a control that no longer responds after normal battery and power checks.
WHAT NOT TO DO
Do not remove brackets, open a motor housing, alter wiring, lubricate the motor or tube, or reprogram limits unless you are following the exact instructions for your installed model. Unauthorized repairs can damage the product and may affect warranty coverage.
NEED HELP?
Take a photo of the shade and its product label, note the room and issue, and contact Shades by Samar at (954) 636-4117. This guide provides general care information; product-specific manufacturer instructions and warranty terms control when they differ.
MANUFACTURER CARE & SUPPORT
Use the official resource that matches the brand shown on your shade, remote, motor, or power supply. Manufacturer instructions and warranty terms take priority over this general guide. If the brand or model is unclear, send Shades by Samar a photo of the product label before attempting a reset or repair.
- Hunter Douglas — Care and cleaning
- Graber — Cleaning instructions
- Norman — Product care by shade type
- Lutron — Shade fabric care and maintenance
- Somfy — Motor, remote, battery, and control support
- MotionBlinds by Coulisse — Setup and troubleshooting
- Draper — Window shade care and maintenance
- Hartmann & Forbes — Shade care and installation instructions
- Progressive Screens — Product FAQ for motorized screens
- RS Shutter Manufacturing — Warranty and maintenance limits
If your installed brand is not listed, contact Shades by Samar so we can identify the correct care instructions for your exact product.
